Return Policy
We want you to be happy with your purchase; however, due to the nature of our business, exchanges or returns are not accepted after 14 days of delivery date. No items will be accepted for exchange without a return authorization code. To obtain this code contact us via e-mail, and we will call you to resolve your concerns and give you an authorizing code. Any item marked clearance cannot be exchanged. All undergarments and swimwear products sales are final.
To return, place authorization # on outside of box; we cannot except returns without this code. Parcel will be marked refused without this code. All return shipping fees are the buyer’s responsibility. We suggest insuring all returns. We cannot be responsible for damages incurred during the return shipping process.
All returns must be in original condition, with all original packing and tags still attached, along with invoice and reason for return.

Worn items or cleaned items cannot be returned.
In-store credit will be issued after merchandise is received and is valid for 9 months. All shipping and handling fees are non refundable. WE HAVE FOUND THAT MOST RETURNS ARE CAUSED BY THE WRONG SIZE BEING ORDERED,so if you have any questions on sizes please e-mail your questions to us so we may contact you with your concerns.
AGAIN, WE WANT YOU TO BE A HAPPY CUSTOMER AND WILL WORK WITH YOU TO MAKE THIS HAPPEN.
If you have any questions or concerns please e-mail us with contact phone # and the best time for us to call.

Backorder Policy
IF AN ITEM IS ON BACKORDER, WE WILL NOTIFY YOU VIA E-MAIL AND OR PHONE CALL. YOU WILL HAVE A CHOICE OF A FULL REFUND, STORE CREDIT, OR YOU MAY WAIT FOR THAT ITEM TO BECOME AVAILABLE.

Shipping Policies
WE USE SEVERAL SHIPPING OPTIONS, DEPENDING ON WHICH ITEMS THAT YOU PURCHASE. FOR THE MOST PART WE USE UPS, FEDEX OR USPS. THE SHIPPING CHARGED WILL BE CALCULATED AT CHECK OUT.
ALL ORDERS TO ALASKA AND HAWAII PLEASE ADD $10 TO THE SHIPPING COST.
CANADIAN RESIDENTS PLEASE ADD $15.00 TO SHIPPING AND HANDLING CHARGES.
INTERNATIONAL CUSTOMERS: PLEASE E-MAIL YOUR REQUEST SO THAT WE MAY CHECK ON RATES. YOU ARE RESPONSIBLE FOR ALL EXTRA DELIVERY CHARGES, DUTIES, CUSTOMS FEES, AND ANY OTHER CHARGES OR FEES THAT MAY BE INCURRED BY IMPORTING INTO YOUR COUNTRY. YOU MAY WANT TO CONTACT YOUR LOCAL CUSTOMS OFFICE FOR MORE INFORMATION ON POTENTIAL DUTIES, FEES, TAXES, OR IMPORT FEES.

SHIPPING CHARGES ARE AS FOLLOWS:

0-$100.=$5.95 S&H
$100. AND UP = FREE SHIPPING

NOTE: WE CANNOT DELIVER TO P.O. BOXES
WASHINGTON STATE RESIDENTS ADD .082% SALES TAX
FLORIDA STATE RESIDENTS ADD .07% SALES TAX

Damaged Goods Policy
Our shipping department inspects all products before shipping. If by some chance a damaged product does get shipped, call us to resolve the problem and we will ship a replacement as soon as you return it.
If a product is damaged in shipping, first contact the shipper and then us and we will work with you and the shipper to resolve any issues.